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July 27, 2009

Partial File Attachment Issue: IMAP on Thunderbird

After working my email hosting provider, they found a solution to a recurring problem I have with getting full email attachments.  In my setup, I use an IMAP connection on Thunderbird (version 2.0.0.22 (20090605) ) with my email hosting provider.  And sometimes, I cannot pull down full attachments, especially when the attachments are standard ASCII text files.

After working with tech support, they requested that I make two (2) configuration changes, which after restarting Thunderbird, cleared up the problem.

In Thunderbird, navigate to Tools > Options > Advanced >
Config Editor.  Look for the "mail.imap.fetch_by_chunks" and "
mail.server.default.fetch_by_chunks" values and set them to "False".
 
Restart Thunderbird.


--Chris


 

Posted at 01:49 PM in Software | Permalink

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Comments

Thanks, dude. I was having the same problem, and this cleared it right up!

Posted by: Ella | Sep 15, 2009 7:00:11 PM

Wow, what a lifesaver! I have had this problem connecting to an Outlook.com-based IMAP server for nearly a year. This fixed it. Thanks a ton - I was getting really tired of partial pictures, partial emails, and having to log into webmail twice a day.

Posted by: Sam | Sep 29, 2009 9:28:48 AM

Was also subject to this ... happened after I upgraded to Thunderbird 3.0, then quickly had to revert back to 2.0 because of other issues.

Excel sheets wouldn't open... I could only see the top inch or so of png attachments. Making this change fixed it all.

Thanks, Koozie!

Posted by: FunkyTuba | May 18, 2010 12:25:10 AM

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