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July 29, 2008

How to Remove Antivirus XP 2008

Today, I helped an office user remove Antivirus XP 2008 from their computer, which is no easy task.  According to a CA, they this stuff as rogue security software.

Security software that uses deceptive means for installation and purpose. Once installed, the rogue software usually uses scare tactics to inform the user that spyware or malware is installed on their system. The rogue security software then claims to offer remediation in exchange of payment. These applications can come bundled with other malware that serve other purposes. This software usually comes in the form of Anti-spyware, or Anti-virus applications.

Yahoo answers provided a few different methods for removing Antivirus XP 2008 from your computer. 

My favorite, which is also a manual process, is listed below.

  1. First you need to stop the program from loading on startup.  Navigate to your Start Buton --> Run
  2. Enter "msconfig" without the quotes and hit enter.
  3. Select the "Startup" tab
  4. Uncheck "lphc25dj0e1an" and Uncheck "rhc75dj0e1an"
  5. Note where the files are located, because you will need to delete them in future steps
  6. Click Apply and OK
  7. Restart your computer
  8. Delete the two(2) files from step #4.  You remember to write down the file locations, right?
  9. Next, we need to fix the background wall paper, that probably still has a message on it.
  10. Navigate to your Start Buton --> Run
  11. Enter "Gpedit.msc" without the quotes and hit enter.
  12. Navigate to User configuration--> Administrative Templates--> Control Panel--> Display
  13. Right click on Remove Display in Control Panel and select Properties
  14. Select Disable.
  15. Repeat steps 13 and 14 for:
    Hide Desktop Tab
    Prevent changing wallpaper
    Hide Apperance and Themes tab
    Hide Settings tab
    Hide Screen Saver tab
  16. You should now be able to update your desktop background. (Right click-->properties) on your desktop.

--Chris

Posted at 12:24 PM in General IT | Permalink

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Comments

Was able to remove Antivirus XP 2008 but can't find Gpedit.msc to fix display. Could it be launched in some other way?

Posted by: Manoj | Aug 16, 2008 12:13:10 PM

Manoj:

You need Windows XP Pro to run the Group Policy Editor. See this link for more details.

http://vlaurie.com/computers2/Articles/group_policy_editor.htm


--Chris

Posted by: Chris | Aug 17, 2008 11:48:37 AM

Thank you so much. Such a frustrating virsus. Was able to follow all the steps however in step 4 those files still exist. I do not have them checked though. My computer asks me for a normal startup which I denied because that will check those files. Are those files there forever now?

Jason

Posted by: Jason | Sep 13, 2008 8:18:09 PM

i can't get Gpedit.msc. is there a typo here.

Posted by: art | Sep 23, 2008 12:49:42 AM

Thank you so much for the instructions on removing antivirus XP 2008 It really had my computer messed up.

Again Thanks
Guy
Supt. Public Works
City Of Wickliffe

Posted by: Guy | Sep 25, 2008 6:36:53 PM

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