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October 10, 2006
LogMeIn & Error Code 4320
I ran across the following error message, while attempting a remote logon session with the free LogMeIn service, www.logmein.com.
The operator or administrator refused the request. (4320)
After a few google searches, I found out how to correct the problem. If the remote windows user account doesn't have local admin rights, you will need to add the windows user account to the logmein service under Preferences-> Security Settings -> Access Control.
Posted at 09:52 PM in Software | Permalink
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Comments
Hello,
I have the same problem, but I can not find where to add the windows user account to the service logmein. I have a Win2000 Server Operating System (Standalone Server). At the services (Management Console) I have no menu for preferences --> security --> access control. Where can I find this menu ? Could you explain me that a little closer ?
Thank you for help
Chris
Posted by: Chris | Nov 23, 2006 3:48:34 AM
Hello Chris.
You asked:
Where can I find this menu ? Could you explain me that a little closer?
Sure, I will.
1. You need to locate the logmein icon in your system tray. On my computer, this is located in the bottom right hand corner of my screen, sitting next to the current time display.
2. Right click on the logmein icon and select "Open Logmein..." This should open up your web browser and load up a configuration page in your web browser.
3. In the upper right hand of the web page, you should find two URLs labeled "Preferences" and "Help". Under these two URLs, are links to "Home", "Remote Control", and "Disconnect".
4. Click on the "Preferences" link/URL.
5. Find the "Security Settings" link. It should be located underneath the "Remote Control Settings" and followed by the "Network Settings".
6. Next, select "Access Control".
Good Luck.
-Chris
Posted by: Chris | Nov 27, 2006 9:42:51 PM
Thanks for the logmein information. It's essential to know this feature when configuring a machine to primarily use a windows XP "limited user" account.
Posted by: Rich | Dec 5, 2006 2:52:08 PM
This is exactly what I need, except when I right click and go to open logmein, it immediately goes to the blue log in page and errors out. There are no options for help, preferences, or anything else. So I am not able to update the preference to allow this limited user account to log in. What should I do from here?
Posted by: johnny5 | Dec 19, 2006 11:37:56 AM
Thanks for the logmein hint, saved me ssome time.
Posted by: Robert | Jan 26, 2007 3:17:39 PM
Hi,
i'm working on a network and i need to reset some passwords, i created a test user and now that i've reseted his password i receive error 4320 and the doamin but when i try lo logon in the local computer get error 1320. please help me.
Posted by: fress | Mar 15, 2007 3:11:22 PM
Thanks for the info - I was setting up a log me in account for one of my users and couldn't figure out why she was unable to log into her work computer. It turns out that unless you have one of the paid versions, you don't have access to the preferences you mentioned.
Thanks!
Posted by: Yoshima | Jun 1, 2007 4:00:35 PM
i tried to follow the steps you gave to chris but when i right click on the icon then openlogmein the screen goes to a page requesting email and password, i see no setup or configuration page. any ideas
Posted by: eric | Jul 7, 2007 2:30:53 AM
I know this is a late response, but... you need to log in as a user with administrator priveledges. THEN when you follow the instructions above you will be able to find the preferences button the left and follow the instructions above. After you complete this, you can log in with any users you specified and do your work. Good luck.
Posted by: Jason | Oct 24, 2007 7:19:55 AM
Thanks for the information. Very helpful! Bravo!
Posted by: glen | Nov 26, 2007 8:27:29 PM
Thanks man, solved my issue!
Edelweiss!!!
Posted by: Captain Von Trapp | Dec 11, 2007 1:14:32 PM
Thanks!
I was trying to figure this out too
Anil
Posted by: Anil | Dec 25, 2007 8:50:03 PM
Brilliant thanks very much!
Posted by: Michael | Jan 30, 2008 8:36:57 PM
It worked. Thanks mate!
Posted by: Ben | Feb 6, 2008 5:35:27 AM
thanks for the help. it was really really useful
Posted by: sarath | Mar 13, 2008 9:06:08 AM
